Sales Support is responsible for commercial proposal preparation and order management with carrier customers from all around the world. In this position, you will closely work with our sales managers as well as carrier customers directly, answering incoming requests for quotation, validating special customer requests with internal technical teams and coordinate ordering process across DT’s affiliates and manage administration of customer orders.
In this team, you can get experience of operating wholesale business of international service provider company, gain market knowledge of wholesale access and transport solutions, and improve your communication and problem solving skills.
Manage incoming requests from allocated customers (quotation, orders, requests for changes and cancellations)
Respond to customer and to sales requests in a timely manner.
Understanding of the customer requests and offering matching solution from DT product portfolio
Process orders and costing requests in DT IT systems including triggering of signature process with customers
Preparing commercial offers and proposals for smaller bids
Preparing and validating technical feasibility and solutions for customer requests
Collect and prepare all project related costs and technical documents
Consulting and coordinating activities with involved departments within the company
Working in different internal IT tools
Provide reports to customer on demand
Bsc or MA graduate Essential
Good communication and collaboration skills Essential
Strong team player Essential
Good problem solving and solution design skills Essential
Customer orientation Essential
Experience in telecommunication or ICT industry Essential
Knowledge of international data wholesale market Essential
Computer literacy (Outlook, MS Word, Excel, PowerPoint) Essential
Ability to learn fast and work independently Essential
Proactive Attitude Essential
Fluent English and Czech verbal and writing skills Essential
Work experience in Sales, Sales Support or Solution Engineering Preferable
Good technical experience and knowledge of data telecommunication networks and products Preferable
German language knowledge is an asset Preferable
This position might require some international travel that may be outside of normal working hours.
Deutsche Telekom Global Carrier is one of the world's leading wholesale providers and an innovation driver for IP-based solutions. It is an international company, having its offices all over the world, giving a truly international experience day by day. Our portfolio consist of a wide range of telecommunication products such as intelligent Ethernet, MPLS, Internet Access and DWDM solutions. We provide highly secure data transport to safely connect customers’ global sites as well as resources in the cloud – and include unprecedented coverage in the CEE region.
For more information, visit our website:
Tomíčkova 2144/1, 148 00 Praha-Chodov, Česká republika
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